In collaboration with Western Kentucky University, a need was identified to develop an immersive VR-based training platform for social workers - aiming to address and identify implicit bias during wellness checks in the foster care system. The objective: simulate high-stakes, emotionally complex home visits to improve critical decision-making and reduce bias in child welfare assessments.
/ THE APPROACH
Bias in foster care evaluations often arises in subtle, high-pressure situations where personal assumptions can affect life-altering decisions. We created a VR training system that replicates these scenarios with authenticity and depth—allowing trainees to build awareness, empathy, and judgment in a safe, repeatable environment.
Realistic Scenario Simulation: Users perform home visits in diverse, immersive environments with nuanced social, cultural, and economic variables.
Trainer-Controlled Dynamic Environments: Real-time tools allow instructors to introduce stressors—like barking dogs or crying infants—to simulate emotional pressure.
Avatar Overrides: Trainers can "puppet" characters with voice modulation and behavioral cues tailored to specific training goals.
Implicit Bias Challenges: Scenarios require careful assessment of complex family situations, forcing users to interrogate assumptions about poverty, disability, or immigration.
/ THE RESULTS
The WKU VR Bias Training Platform reimagines how future social workers are trained to handle one of the most sensitive jobs in public service. Key features include:
Immersive Multi-Environment Home Visits: A range of real-world-inspired scenarios designed to reflect America’s socio-cultural diversity.
Dynamic Stressor Engine: External variables such as noise, crowding, or conflict are introduced in real time to evaluate performance under pressure.
Trainer Tablet Interface: A powerful back-end tool that allows instructors to modify character behavior, inject dialogue, and guide learning outcomes in-session.
Ethics-Focused Roleplay Mechanics: Users must navigate “gray area” decisions with no clear right answer—strengthening moral reasoning and procedural fairness.
The resulting training tool builds real-world readiness - encouraging reflection and support for more equitable outcomes in child welfare. Through immersive, intentional design, we’re equipping social workers to serve with compassion, clarity, and cultural competence.